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Enhancing Talent Acquisition and Retention Best Practices for Engaging and Educating Legal Talent

Tue 12 Nov 2024

In the legal job market, law firms are competing for clients while in a constant battle to attract and retain the best legal talent. Although lateral associate and partner hiring has declined in recent years, for summer associates the recruitment process is starting earlier (as early as April of their first year of law school) and becoming increasingly competitive.

Of course, building and maintaining a successful legal team encompasses many factors like compensation, work-life balance, career development, cultivating firm culture, promoting and advancing diversity, innovation and technology, and more. In this article, we focus on enhancing talent acquisition and retention with an optimized recruiting process paired with a commitment to keep attorneys engaged through professional development opportunities and continuing legal education (CLE). We also share some best practices for law firms to thrive in today’s talent landscape by focusing on these areas.

Optimizing the Recruitment Process

The recruitment journey sets the tone for a candidate’s relationship with your firm. A positive experience can enhance your firm’s brand and reputation, while a negative one can do the opposite. Ways to optimize your recruiting strategy include:

  • Leverage Technology: Recruitment software designed specifically for law firms, like Litera's LawCruit supports legal recruiting teams with the management of applications, interview scheduling, and communicating with candidates efficiently. Administrative burdens are significantly reduced, allowing more time for meaningful engagement with potential hires.
  • Enhance Your Employer Brand: A strong employer brand that showcases your firm’s culture, values, and career development opportunities can differentiate you from competitors. Use social media, your firm’s website, and employee testimonials to communicate your brand effectively.
  • Practice Transparent Communication: Keep candidates informed throughout the recruitment process. Prompt feedback and clear timelines reflect respect for candidates’ time and interest.
  • Diversify Your Talent Pool: Broaden your search to include candidates from various backgrounds. A diverse team brings different perspectives and enhances firm reputation and economic performance.

Prioritizing Attorney Engagement with CLE

Once talent is onboard, the focus shifts to retention and development. In The NALP Foundation’s 2024 research report, “Should I Stay or Should I Go? Key Factors Driving Law Firm Associate Retention,” associates ranked compensation as the top reason for deciding to stay at their firms, followed closely by work-life balance and career path.

Continuing legal education plays a pivotal role in furthering law firm attorneys’ journeys on their career paths, and it also keeps legal teams at the forefront of their practice areas. The below suggestions illustrate how CLE-related initiatives can help retain top talent:

  • Tailor CLE to Career Paths: Offer CLE programs that align with the individual career goals and interests of your attorneys. This demonstrates an investment in their personal growth and professional development.
  • Incorporate a Variety of Formats: Everyone has different learning styles, so provide CLE in various formats, such as in-person seminars, online courses, and interactive workshops, to cater to different learning preferences.
  • Promote a Culture of Learning: Encourage a firm-wide culture that values ongoing education and development. CLE is not just a regulatory requirement; it is a critical component of a successful legal career that fosters professional growth, ensures the delivery of high-quality legal services, and guides attorneys through the constantly shifting challenges in the legal industry.
  • Stay Current with Legal Trends: Offer CLE programs that address the latest legal trends and technologies to ensure your team is always ahead of the curve. Combining in-house learning and legal learning platforms, with a learning management and continuing education tracking system like Litera’s CE Manager helps professional development teams provide their attorneys with up-to-date content.
  • Support Bar Association Involvement: Encourage attorneys to participate in Bar Association events and committees, which often provide CLE opportunities and help to expand their professional networks.

Creating Top Legal Teams

The combination of optimized recruiting processes and a robust learning program, while obviously not the only factors in determining the success of legal recruiting and retention, contribute notably to developing a virtuous cycle within your firm. Optimized recruiting brings in top talent, while ongoing learning ensures that attorneys continue to develop their skills and contribute to the firm's continued success. This, in turn, attracts more talent and elevates the firm’s reputation in the legal community. Here’s how to bring it all together:

  • Align Recruiting and CLE Objectives: Ensure that your recruiting team communicates the firm’s commitment to a learning culture during the hiring process. This can be a strong selling point for candidates seeking professional development and career advancement.
  • Monitor Engagement and Satisfaction: Regularly check in with firm attorneys to gauge their satisfaction with both the work environment and their learning opportunities. Use their feedback to make improvements.
  • Develop Internal Leaders: Use continuing education as a tool to develop your attorneys for leadership roles within the firm. This not only fills your leadership pipeline but also shows a clear path for career advancement.
  • Mitigate Compliance Risks: Use CLE management tools like Litera’s CE Manager to make sure your entire firm is in compliance with state bar and other licensing requirements so neither your attorneys nor clients are taken by surprise.

Conclusion

Law firms that embrace the dual focus of optimizing their recruitment processes and prioritizing a learning culture will be better positioned to thrive in today’s legal job market. Optimized recruiting processes streamline the hiring journey, making it more efficient and appealing to top legal talent who value a firm that embraces innovation and respects their time.

By supporting continuing legal education and professional development, firms demonstrate a commitment to the growth and advancement of their attorneys, which can be a powerful draw for ambitious candidates and help to reduce attrition. These initiatives signal to potential hires that the firm invests in its people, enhancing its attractiveness as a workplace and increasing job satisfaction. As the legal landscape evolves, firms that commit to these practices will be well-placed to build and maintain strong, dynamic legal teams equipped to handle tomorrow's challenges.

To learn more about how Litera’s CE Manager helps law firms elevate their CLE content and management by harmonizing compliance and quality legal education, click here. To learn more about strategies and tools for effective recruitment, like Litera LawCruit, click here.


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