Licensing Terms and Conditions
Master Terms
If you are licensing Litera software or any Litera product, the Master Terms shall be applicable to you.
Collaborator Terms
If you have been invited by a Litera Customer to access the cloud Software OR if you have access to or have accessed Workshare Connect as an End User who does not have a subscription contract with Litera, the Terms of Use for Collaborators available here shall be applicable to you.
Additional Licensing Terms by Product
If you are licensing the below products, additional licensing terms by-products along with licensing terms by deployment shall be applicable to you.
If the Customer enters into an agreement to license Kira On Premises Software product on or after May 14, 2024, then the terms available here shall be applicable.
If the Customer enters into an agreement to license Kira On Premises Software product between August 15, 2022 and May 13, 2024, then the terms available here shall be applicable.
If the Customer enters into an agreement to license Kira On Premises Software product prior to August 15, 2022, then the terms available here shall be applicable.
If the Customer enters into an agreement to license Kira Cloud Software product on or after May 14, 2024, then the terms available here shall be applicable.
If the Customer enters into an agreement to license Kira Cloud Software product between August 15, 2022 and May 13, 2024, then the terms available here shall be applicable.
If the Customer enters into an agreement to license Kira Cloud Software product prior to August 15, 2022, then the terms available here shall be applicable.
If Customer is licensing CE Manager Software product then the terms available here shall be applicable.
If Customer is licensing Top Performance Software product then the terms available here shall be applicable.
If Customer is licensing LawCruit Software product then the terms available here shall be applicable.
If Customer is licensing BigSquare Software product then the terms available here shall be applicable.
ADDITIONAL TERMS AND CONDITIONS
FOR OBJECTIVE MANAGER SOFTWARE PRODUCT
Definitions
The following definitions shall be applicable if Customer is using Objective Manager Software Product. In the event of conflict between the definitions added to the governing agreement as referenced to the Order Form and the definitions added in here, the definitions added in here shall prevail.
“End Users” means the individuals authorized by Customer to use the Software and all individuals for whom Accounts have been ordered and set up and have been supplied with user identifications, login credentials or passwords by Customer (or by Litera at Customer’s request).
“Account” means any individual user, business plan or client plan set up on the system.
The Product is provided in pursuant to the Data Protection Addendum, which may be modified from time to time.
Support and Maintenance Policy
If there is a service interruption, then the following procedure shall be followed: affected End Users shall use the self-help and FAQs within the Objective Manager Software platform to try and remedy the relevant problem. If this does not work, then the End User should contact Litera’s helpdesk by e-mail at: support@objectivemanager.com for further assistance.
Litera’s helpdesk will use all reasonable endeavours to respond to Software interruption issues within one hour of the notification to Litera by Customer. Litera’s help desk hours are 09:00 to 22.30 hours on business days. If the notification was made outside of this time Litera’s help desk will respond within one hour of the start of the next period.
If Customer is licensing CAM, PowerDesktop, Cloud Migrator, Milan, Desktop Import/Export & Zone Software products then the terms available here shall be applicable.
If Customer is licensing Upper Sigma Software product then the terms available here shall be applicable.
Unless stated otherwise in the applicable Order Form, Resellers will be subject to terms and conditions available here.