Subject-matter of processing:
  • The provision of the support services to Customer
Nature and purpose of the processing:
  • Processing in accordance with the rights and obligations of the parties under the Customer Contract.
  • Processing as reasonably required to provide the support services; and
Type of Personal Data:
  • Basic details from End Users and/or other Customer personnel needed for the provision of support services, such as first name and surname, email address, and similar identifiers, job title, organization name, phone number, and online identifiers.
Duration of Processing:
  • The Term plus 100 days.
Categories of Data Subjects:
  • End Users.
  • Personnel of Customer.